• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-24-2017 04:15 PM

HP Recommended
Product: Hp Pavilion desktop 550-153w
Operating System: Microsoft Windows 10 (64-bit)

I have the Hp Pavilion desktop 550-153w with windows 10 preinstalled I do not like that opperating system never did. well I finely had the money and was able to find a copy of windows 7 pro with a new product key. I have tried several times to downgrade and i keep getting an error message. is there a way to work around this issue and downgrade to windows 7 or did I just waste the money on somthing that I cant do ?

BTW please start putting a way to downgrade on all the computers this blocking it sucks it makes me feel as though we have no choice in the mater anymore.

2 REPLIES 2

‎03-24-2017 04:27 PM

HP Recommended

@besen, welcome to the forum.

 

HP doesn't recommend downgrading from win 10 to win 7 because many of the components in a Win 10 computer may not be compatible with Win 10.  If you want to continue, you will need to disable "Secure Boot" and maybe enable "Legacy Support" in the "BIOS Secure Boot cofiguration" on the settings page.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎03-24-2017 05:33 PM - edited ‎03-24-2017 05:40 PM

HP Recommended

Hi, @besen :

 

Since I have no idea what errors you are encountering, I can only give you some general info...

 

Looking at the hardware specs, your PC should be able to run W7 64 bit just fine, and there is a full set of W7 drivers for your PC, so HP supports the operating system downgrade.

 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-550-100-Desktop-PC-series/8499648/model/...

 

How are you installing W7?  BY USB installation flash drive or by a DVD?

 

If you are using a USB installation flash drive, you need to boot it from one of the PC's USB 2 ports.

 

You have to clean install W7.  You cannot 'downgrade' W10 to W7, like you can upgrade from W7 to W10 by keeping your program files and settings.

 

Have you made the required changes in the BIOS to install W7?

 

If not, you need to.

 

Please read this guide for the settings you need to change (Enable Legacy Mode/Disable Secure Boot).

 

W7 is not compatible with secure boot.

 

http://support.hp.com/us-en/document/c03659945/

 

And make your set of W10 recovery media if you have not done so already, before attempting to install W7.

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.