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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-23-2017 01:02 PM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

Does anyone have a solution to the problem of Windows 7 not recgonizing the CD/DVD player? I have tried everything I could find onlline. Thanks!

2 REPLIES 2

‎02-23-2017 01:05 PM

HP Recommended

@cotc

 

To better help you we would need the exact model number or product number of your laptop/desktop???

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

 

REO

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‎02-23-2017 01:30 PM

HP Recommended

It is a

 Hp paviolion HPEh8-1010

Model #QN557AA

 

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