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cotc
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dvd/cd player not recognized

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Microsoft Windows 7 (32-bit)

Does anyone have a solution to the problem of Windows 7 not recgonizing the CD/DVD player? I have tried everything I could find onlline. Thanks!

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REO51ST
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@cotc

 

To better help you we would need the exact model number or product number of your laptop/desktop???

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

 

REO

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cotc
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It is a

 Hp paviolion HPEh8-1010

Model #QN557AA

 

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