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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

HP slimline s3100n has ts-H653 dvd rom, driver corrupt and will not update driver...help..Windows Vista 32 bit...error reads as follows"  Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

First, try the automated fixit from Microsoft on the link below.

 

Windows 7

 

Vista

 

Check if the drive is now working.

 

If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.

 

sfc /scannow                 ( note that there is a space between sfc and the / )

 

Let the process complete, then type exit and hit enter. 

 

Next, click the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

First, try the automated fixit from Microsoft on the link below.

 

Windows 7

 

Vista

 

Check if the drive is now working.

 

If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.

 

sfc /scannow                 ( note that there is a space between sfc and the / )

 

Let the process complete, then type exit and hit enter. 

 

Next, click the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I found the Mr Fixit browsing aroung the HP site and installed it...problem solved with this awesome utility.  You ought to advertise MrFIxit to HP current customers.

HP Recommended

Habe mehrere HP-PC`s a6529.de. Seit dem Wiederaufsetzten eines Systemabbildes unter WIN 7 Wird meinDVD-Brenner von Toshiba TS-H-653 nicht mehr vom Gerätemanager erkannt. Ein Computer ging bei der Aktion komplett kaputt. Nur noch schwarzer Bildschirm! Das BIOS funktioniert nicht mehr! Ich bräuchte die Treiber für diesen DVD Brenner und gegebenenfalls eine Info ob man das BIOS reparieren kann und wie? Bin kein Informatiker!

Liebe Grüße mina46

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