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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-13-2014 04:48 AM

HP Recommended

Does anybody know how to dim or adjust screen brightness for the HP Envy 23se-d494 all-in-one pc?  It is sometimes to bright for me especially in low light conditions.  Please help, thanks.

 

 

15 REPLIES 15

‎06-13-2014 05:07 AM - edited ‎06-13-2014 05:18 AM

HP Recommended

In Windows 8 and 8.1

Invoke the search charm and type in brightness or click on the PC settings icon

 

win8scrnbrt.PNG

 

If the control by the operating system is available, it will be seen as in the following image

 

win8scrnbrt4.PNG

 

If available, the ability to control screen brightness will be via the slider as seen in the folllowing image. The image is from a touchscreen enabled HP product loan Spectre 13 ultrabook with Windows 8.1. Yours should be the same.

 

win8scrnbrt3.PNG

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎06-13-2014 06:14 PM

HP Recommended

Thank you for your insight but mine says brightness setting is UNAVAILABLE.  Any other suggestions?

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‎06-14-2014 01:45 AM

HP Recommended

Are the touchscreen features available or are you using  only the keyboard and mouse?


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎06-14-2014 06:21 AM

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yes touchscreen is available and I'm using it.  

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‎06-15-2014 01:49 AM

HP Recommended

Go to the Intel download web page and update the graphics driver.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎06-21-2014 08:53 AM

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Hi again, I tried to download intel drivers but it woudn't let me.  It says it has to come from HP so that's what I did, I updated my graphics driver using the ones in the HP website but nothing happened, I still could not adjust the brightness. It still says "windows cannot adjust the brigtness of this display".

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‎08-05-2014 09:23 PM

HP Recommended

Got the same problem on my Envy 23. downloaded drivers. still no help. cannot adjust brightness

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‎08-08-2014 07:15 AM

HP Recommended

Hello Rockyj,

 

I understand that you are having issues adjusting the screen brightness on your computer. If you are running Windows 8 or Windows 8.1 you can also ajust the screen brightness by following the steps set out below:

 

Step 1. At the Tiles Menu type "control panel"

Step 2. Click on Control Panel

Step 3. Click on System and Security

Step 4. Click on Power Potions

Step 5. Click on Change plan settings (which ever is associated with the plan you have selected)

Step 6. Move the horizontal sliders from left to right to either increase the brighness or decrease the brightness.

 

I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!


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Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


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‎08-15-2014 11:02 PM

HP Recommended

There are no sliders to adjust brightness!!! there are sliders like you told me about on my acer laptop but nothing on my HP!!! Never seen something so retarded! I might just return it. Please help if you can thanks

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