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jonfry Honor Student
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how to reinstall microsoft office, i cant find my product key

pavilion g6

hi there, my laptop hard drive was completely dead. so i've have a new hard drive put into my laptop and microsoft office inst installed on my laptop and i cant find the product key to recover it as i dont have any of the original packaging so microsoft cant help me, so i was wondering if somebody could help me as microsoft want £120 to buy and install microsoft office!

 

please help me......

 

many thanks

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Provost Provost
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how to reinstall microsoft office, i cant find my product key

jontry

 

Hello;

Allow me to welcome you to the HP forums!

 

You will need to contact HP Customer Support about this issue, as we have no way of providing you any product key information.


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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jonfry Honor Student
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how to reinstall microsoft office, i cant find my product key

Thank you for your reply and also the links WAWood. I live in the U.K. I was hoping not to have to ring any numbers as they will cost a fortune ! I was hoping for an online chat or an e-mail way of contacting them. Do you know if this is possible??
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Provost Provost
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how to reinstall microsoft office, i cant find my product key

@jonfry

 

Here is information on HP Chat -- but it only works in limited circumstances:  http://www8.hp.com/us/en/contact-hp/chat.html?jumpid=hpr_r1002_usen_link2

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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