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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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hp eNVY 110

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HP Envy 110
Microsoft Windows 10 (64-bit)

I have a new HP Envy laptop, supported by Windows 10.  I upgraded from Windows 7.  My HP Envy 110 all-in-one printer would not work with Windows 10.  I downloaded the appropriate drivers from the HP.com site.  The printer did print a picture during the test process, but will no longer print any data or file that I have.  Help!

 

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Hi..

 

Please give us the product number for printer to help you better..

 

Try uninstalling and reinstalling the printer..

 

Run Hp print and scan doctor - you can download it from the  HP website..

 

If the printer is under warranty call Hp tech support at 1800 474 6836 and have the printer techs install the printer for you..

Clicking Kudos! Is a nice way to say Thank You if this helped you or resolved your problem. Also " Accept It As A Solution" so that others get a benefit from it..


- Aves..
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Hi,

 

Thanks for the quick response.  Printer is NOT under warranty.

 

I'm not sure what numbers you need, so I copied all of them:

 

HP Envy 110-D411

 

SN: (removed content)

 

FPU: CQ809-64001 (56)

 

MODEL: SNPRH-1101

 

Thank you!

 

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Hi, I ran Print and Scan Doctor.  It said there were problems recognized and fixed.  I was able to print a picture from one of my files; however, if I try to print a sheet of only text, no picture, I get a blank sheet of paper.  It appears NOT to print a page of text?  Thanks.

 

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@luv2huntafrica

 

I just was looking at your drivers and noticed a new one was updated Nov 5, 2015.

 

http://ftp.hp.com/pub/softlib/software12/COL39885/mp-108852-3/LS110_1315-1.exe

 

REO

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I just downloaded the drivers today?

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