Note on archived topics.
04-03-2015 09:56 AM
Hp support program told to update important bios update. After update I cant use computer.
PC starts but nothing comes to screen. It stays on about 30 sec and restarts itself. Same thing, nothing shows on screen but it dont boot itself after the first reboot. This happens everytime when I take power off.
It dont seem to try to load windows either because hdd light dont blink.
I cant even find compatible bios update on HP page that i could try from usb.
I tried to clear cmos with jumpers. No change
Did HP send wrong bios update on HP support program? Any suggestions?
04-04-2015 06:27 PM
Computer turns on fine but nothing happens no loading screen or anything. Is there a way to bypass the bios and access the operating system?
04-04-2015 07:02 PM - edited 04-04-2015 07:08 PM
You have to hold the Windows key + B key down for three seconds and then release. If the BIOS is corrupted then the recovery is automatic.
HP might have changed some BIOS defaults. Are you able to boot into the BIOS? Hit the ESC key after power on and then go to Computer setup. Is this possible?
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
04-05-2015 06:11 AM
I gave up already and sent it to repairs via shop. I did try some key combination what i found from internet but it didnt work. I dont remember what combination it was so i cant say I did that what you recommended. Also I tried to remove battery and clear cmos to set it to default bios settings.
I did try go to bios but it didnt work. Just blackscreen.