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geo22
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Message 1 of 2
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hp pavilion pc 500-539

HP Recommended
hp pavilion pc 500-539
Microsoft Windows 10 (64-bit)

my sister owns this computer

we are having a problem when we start the computer  the screen constantly refreshes 

i tried tapping f8 it would not let me into safe mode

but it let me into a part of the system it look for a problem found nothing

i tried a restore point

it was succesful but it did not fix the refreshing issue any suggestions

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mdklassen
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Message 2 of 2
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> did not fix the refreshing issue any suggestions ?

 

Please explain what "refreshing" means.

Is your monitor flickering, several times per second?

Or, restarting Windows about once per minute?

If so, have you borrowed a monitor from a friend, and tried your computer with their monitor?

Error messages?

 

 Can you use your smart-phone to record a short video, and post it to YouTube, so that we can see what you are seeing?

 

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