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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-31-2017 02:09 PM

HP Recommended
Product: hp photosmart 7520

my printer is set for portrait  printing but when printing a bank statement it switches to landscape, which I don't want. It only started doing these a couple of months ago

1 REPLY 1

‎02-01-2017 12:23 PM

HP Recommended

Hi! @LeeB3608, Welcome to HP forums.

 

I understand that while printing bank statements your printer prints in landscape mode.

 

Don't worry I will try to help you out.

 

Try changing the orientation in the program you are trying to use.

 

If the issue still persists uninstall the printer software from your PC and install the full feature software.

 

Link to download the full feature printer software.

 

Also, please provide the operating system you are using.

 

 

 

 

Please let me know if this helps!

Have a pleasant day ahead! 🙂

A4Apollo
I am an HP Employee

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