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happy738-
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Message 1 of 2
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i HAVE MY PRINTER'S EMAIL ADDRESS BUT ALL i CAN PRINT NOW IS THE WELCOME EMAIL

HP Recommended
HPENVY 5530

I HAVE MY PRINTER'S EMAIL ADDRESS. ALL I CAN PRINT NOW IS THE WELCOME MESSAGE FROM HP

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MKazi
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Message 2 of 2
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HP Recommended

@happy738-

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP ENVY 5530 e-All-in-One Printer and can print the HP's welcome message. I read that yo have the printer's email address. I'd like to assist you with this case.

 

I would like to know the following information to assist you better:

  • Are you not able to send a print to printer's email address?
  • If you send a print job from the computer, does the printer print?

 

Meanwhile, I suggest you to review this HP document. This document is for HP web-enabled printers.

 

Feel free to reply. I'm always here to assist. Cheers! 🙂

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