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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2017 07:30 AM

HP Recommended
Product: j8f13aa#acj

i have lost my usb receiver for j8f13aa#acj this product kindly help me

1 REPLY 1

‎05-13-2017 02:59 PM

HP Recommended

Hi @harishkumar_888

 

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out:)

As I understand you have lost the USB receiver for your Wireless keyboard and the mouse and you would need help with this, I'll be really glad to help you.

 

I would like to inform you that, you need to purchase a new keyboard and mouse as the wireless receivers are not sold separately.

 

You could either purchase it online by visiting our HP Part store or you could contact our HP phone support. 

 

I hope this answers your question. let me know if you need any further assistance. I'll be more than happy to help.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Jeet_Singh
I am an HP Employee

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