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05-06-2016 08:15 PM
i just bought an HP Pavillion all in one pc 27 but my pc games starts to have slow motiion problems every time i try to play evil within?i cannot play it properly i just unboxed it 4 days ago?why is it?
Intel Core i7-6700T with Intel HD Graphics 530 (2.8 GHz, up to 3.6 GHz, 8 MB cache, 4 cores)
27" Full HD 1920x1080 Touch Screen Display
AMD Radeon R7 360 4GB Graphics
16GB DDR3L RAM
2TB 7200rpm Hard Disk
4x USB 2.0
2x USB 3.0
1 headphone/microphone combo
3-in-1 memory card reader
DVD Super Multi Drive
B&O PLAY Audio
802.11b/g/n (1x1) and Bluetooth 4.0 combo
Windows 10 Home 64
why?!..............................please help me to solve this technical problem.thanks!
05-07-2016 12:55 PM
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I read your post about the performance issue, and wanted to assist you!
To start, can you provide me with the Product Number of the desktop? Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products
In the meantime, do you only have this issue while trying to play The Evil Within? I understand that the desktop is brand new. Have you tried updating all the Graphics, BIOS, and Chipset drivers? You can also try reviewing the following documents:
Double check that the game is not taking over the desktop. Strange things may begin to happen around Chapter 5!
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great weekend!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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