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HP Recommended

Hi!

 

Recently I acquired an LE1901w monitor to use as second screen. I'm trying to connect it to my Toshiba u925 using an HDMI to VGA adapter (because neither the monitor has a HDMI port nor the notebook has a VGA output).

 

I'm getting the message "input signal out of range" asking to change to 1440x920 @ 60Hz and it keeps showing until the monitor goes to sleep even when I change the settings as per requested.

 

I have an integrated Intel HD Graphics 4000 and i'm using the default Windows monitor drivers for Windows 8.1

 

Any comment will be helpful

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @fbinim,

 

I understand that you are getting the message "Input Signal Out Of Range" and it is asking you to change to 1440x920 @ 60 Hz. I suspect this is a driver issue and you will need to ensure that your drivers are up to date on your computer. Just to be sure I would recommend if you could to move the HP LE1901W monitor to another computer and ensure that you do not have the problem there. If you do have it on another computer The issue you are experiencing appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.

I would like to thank you for posting on the HP Forums. Have a great day!



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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HP Recommended

Hello @fbinim,

 

I understand that you are getting the message "Input Signal Out Of Range" and it is asking you to change to 1440x920 @ 60 Hz. I suspect this is a driver issue and you will need to ensure that your drivers are up to date on your computer. Just to be sure I would recommend if you could to move the HP LE1901W monitor to another computer and ensure that you do not have the problem there. If you do have it on another computer The issue you are experiencing appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.

I would like to thank you for posting on the HP Forums. Have a great day!



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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