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pues_yo Honor Student
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internal microphone not working

touchsmart 300-1020 desktop
Microsoft Windows 10 (64-bit)

Hello! I try to use skype and cortana, but my computer doesn't detect the microphone. The speakers and camera works find. Do i need to replace the sound card, the camera or somehing else?

Thanks!

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Provost Provost
Provost
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internal microphone not working

Hi,

 

Please try

 

(a) Right click speaker icon,

(b) Select Recording devices,

(c) Enable Microphone and keep it as default.

 

You may have to set it up under Skype.

 

Regards.

BH
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pues_yo Honor Student
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internal microphone not working

I try it, but is not showing the microphone icon or name and nothing about microphone.
I run the diagnostic test and everything is working right. I try the troubleshooting and doesn't find anything wrong.
Do I need to replace the microphone or install one?
Thanks!
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Provost Provost
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internal microphone not working

@banhien is correct. You should follow the prompts.  Followed his reply, and verified it.

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