Sorry to hear you are having issies with your KB. FYI ther IS a USB Dongle on the bottom left side behind screen and sometimes you have to hold the 'connect' button on kb for 20-30 sec close the that area. On my unit i've had to do it a few time to get 'syncd' ( best test is to press "windows Key' )
Reply back If you still can not get it working.
I am an HP Employee - Sprout Support
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