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cherokee1253 Student
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Message 1 of 2
184
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HP Recommended

locked out after recovery microsoft password can't remember

pavilion 550-130z
Microsoft Windows 10 (64-bit)

havingroblems with mail app so I set to recovery thought i knew password but i am missing something an i am locked out pin will not even work. tells me to use account,live,com/password/reset but this is wirthless. help can not afford pc geek or serviceman

have reciept a scaner printer can prove this is my PC if any one wants a e-mail new PC two weeks old best i can do for type item description is HP PAVILION 550-130Z DT ( ORCHID3 ) PC US

ibought this on line from HP STORE

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PhD Student
PhD Student
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Message 2 of 2
149
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HP Recommended

locked out after recovery microsoft password can't remember

Greetings,

 

Your PC is a couple of weeks old.

 

Reset the password at login.live.com.

 

I suggest you do a factory recovery if this is not possible.

 

Please record and secure your password in the future to avoid this happening again.

 

Cheers!

 

 

 

 

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