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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Jimmy46
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lose internet

HP Recommended
hp envy
Microsoft Windows 10 (64-bit)

after being idle for about 2 hours i sometimes lose my internet connection. Have to reboot

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Likilesh
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It might be die to power management settings, please perform the below steps to resolve the issue:

 

1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

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Jimmy46
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tried this before. already set up correctly

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mdklassen
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11,043 11,017 577 1,688
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>  I sometimes lose my internet connection

 

Is your computer connected to your own wired/wireless router?

Is your computer directly connected to the cable-modem or the DSL-modem?

 

If you have a router, check that its internal clock is set to the correct date/time.

Incorrect values can cause problems with the router's DHCP-client talking to the ISP's DHCP-server,

or to your computer's DHCP-client talking to the router's DHCP-server.

 

 

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