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ashar01
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Message 1 of 2
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loss of start page and use of some apps

HP Recommended
HP Pavilion Desktop - 550-232n
Microsoft Windows 10 (32-bit)

loss of start page and use of some apps after a Windows 10 update, this has happend twice the first time I had to pay somebody to fix it.  But I cannot keep doing that everytime Windows updates.  How can I fix it myself I am an artist and not a techie 

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
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Hi @ashar01

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you have lost the start page and some apps after a windows update.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

·         Are you able to boot to windows?

·         What start page you are referring to? (If possible share a screen shot)

·         Have you made any software or hardware changes on the computer?

·         Have you performed any troubleshooting steps before posting?

 

Looking forward to your reply and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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