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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-04-2017 05:45 PM

HP Recommended

HP 510-p024 with M.2 bluetooth module, the BT antenna constantly physically disconnects from the nipple-like reciever.  Any solutions? The similar wi-fi antenna connected to the M.2 does not have the same problem.

1 REPLY 1

‎02-05-2017 12:11 PM

HP Recommended

Hi! @jayjay8382, Thanks for stopping by HP forums!

 

I understand that Bluetooth antenna constantly disconnects from the receiver on your PC.

 

As it is a hardware issue there is not much we can do here.

 

So, If the product is covered by the manufacturer's warranty I would suggest you contact HP and get the PC serviced.

 

Link to contact HP.

 

 

I'll watch your reply!

Have a  great day ahead! 🙂

A4Apollo
I am an HP Employee

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