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columbiavol
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m8300f keeps rebooting at Vista / Win 7 splash screen. But works fine with XP

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Working on a friend's m8300f with Vista that is about 2 years old. The computer started rebooting by itself then would get only to the splash screen before rebooting again. Here is what I have done:

1. Put HD in another HP, had the same issue.

2. Exchanged the HD for a Win 7 HD. Had same issue. Put that Win 7 HD in another HP and it worked fine.

3. Tried every SATA slot on the motherboard.

4. Tried different SATA cables.

5. Tried different power supply.

6. Ran the Vista CD and did the startup fix.

 

Oddly, when I put a HD with XP in the computer, it works fine. Something about Vista and Win 7 that the m8300f suddenly does not like. Any suggestions to get the Vista or Win 7 to work?

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Big_Dave
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HP Recommended

You already have this issue posted under Freezes.  Please stick to one post.

 

Boot into the bios and run some diagnostics. Try this bootable memory diagnostic disk: Download memtest86 iso file and burn it to disk using Imgburn.

 

Try this procedure:

Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. Plug your PC back in a give it a go.

 

Use the HP Recovery Disks to restore the hard drive to a factory fresh condition.

 

 

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 4K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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