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Student
Posts: 1
Member Since: ‎10-05-2009
Message 1 of 4 (4,355 Views)

microcode update

hi all help needed please,

    have hp small form factor dc 7600 and on start up i have the ollowing message

     1801 microcode update error     missing or invalid processor microcode update

  any ideas?

 

0
Provost
Posts: 41,863
Member Since: ‎01-07-2009
Message 2 of 4 (4,346 Views)

Re: microcode update

Hi,

Updating the BIOS should take care of the issue. 

Post the Operating system version, model name and product number of your HP product here in your thread. For newer laptops and PCs..... in Windows just hold the CTRL+ ALT+S keys to invoke the information.

 

yours is an older model. There is actually a newer BIOS for Windows XP that specifically addresses the issue that you have. I have no idea which OS you have installed. That information always helps us out.

 

regards,

erico 

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If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
Student
Posts: 1
Member Since: ‎11-07-2013
Message 3 of 4 (3,160 Views)

Re: microcode update

POST THE MICROCODE UPDATES FOR ME
HP Support Agent
Posts: 5,889
Member Since: ‎09-03-2013
Message 4 of 4 (3,137 Views)

Re: microcode update

[ Edited ]

DANIEL442

 

If you could please post your product number for your computer. I am linking a document below that will show you how to find your product number. As well if you could indicate which operating system you want change to whether or not it is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.

How Do I Find My Model Number or Product Number?
http://support.hp.com/us-en/document/c00033108

Please feel free to re-post once you have the required information.



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Dunidar
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