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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-03-2017 08:06 PM

HP Recommended
Product: touchscreen 300 series

hi....

does anyone know if there is in fact a microphone already installed on my desktop... i thought there was one if so, its no longer showing up.... what do i need to do... i went to device manager and nothing there but a line-in is enabled but not microphe icon shows up.

 

thanks for feedback

3 REPLIES 3

‎03-03-2017 09:09 PM

HP Recommended

@mscraft, welcome to the forum.

 

When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.  Here is a guide to help you find the model.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

‎03-04-2017 03:11 PM

HP Recommended

hi...

 

thanks for getting back.  Sorry, I forgot to put the model number..  

I have a HP Touchsmart 300 series.  I thought i had accessed this mic feature before.  Now the whole control panel, recording tab... nothing shows up for a mic.  when i do a troubleshoot it says one or more things in audio are not present.  my son mentioned i should be able to even use the mic earplug that came with the ps4... but that neither.

 

any help greatly appreciated.  

‎03-04-2017 05:34 PM

HP Recommended

Thank you for the additional information, @mscraft.  However, I need the full model of the computer.  There are several different models in the TS 600 series.  Here is a guide to help you find the model: 

 

http://support.hp.com/us-en/document/c01492484/



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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