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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-09-2017 10:00 AM

HP Recommended
Product: Pavilion 500 Series
Operating System: Microsoft Windows 10 (64-bit)

When powering up the computer , I have no video signal to the monitor or keyboard. In addition here are addition symtoms:

 

1.  When powering up--- the drive activity light on the front panel lights up , then shuts off.

2.  The drive doesn't spin at start up.

3.   After waiting aprox 15 minutes the system boots up and everything work.

4.   When I restart the computer from the desktop, it shuts down and restarts immediatley.

5.   When i power down from the desktop  , and try to restart using the power power button on the  Tower, this is were  the problems begin.

 

I had the computer checked out by a qualified tech and it was indicated that my motherboard is failing. The motherboard is a Joshua-H61-uATX from foxcom.  the computer is 4 years old  and now i found out a replacement motherboard is not avaliable or at the very least cost prohibative in relation to a  a new computer.  

 

My question is :  would the mother be failing?.  { all indications are is that my power supply , hard drive, video card are good.  Thank You,

5 REPLIES 5

‎02-09-2017 10:43 AM

HP Recommended

If available, the replacements are about $200.00 US.  If you trust the tech, perhaps you could use a "retail" motherboard that will use the other components.

The symptoms described are unusual, but possibly a capacitor problem.


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‎02-09-2017 01:24 PM

HP Recommended

Thank you.   I understand that the mother board is propritatary, and i must use the same mother board. 

 

Any suggestions?

 

Thank you

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‎02-10-2017 04:10 AM

HP Recommended

Since it will still start on occasion, then I would continue to use it until it quits all together.  You could avoid the problem, so it sounds, by leaving it on all the time.  Just a thought.  The cost to replace the motherboard with an identical one is rather high.  You could research a non-OEM "retail" replacement but in would also require a new windows 10 licence.


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‎02-10-2017 07:01 AM

HP Recommended

thank you,  when  I take into consideration the cost of a motherboard and and a licence,  it amounts close to 50 percent of the cost for a new computer.

 

I will have to take a closer look at a new computer.

 

Thank you for all your help

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‎02-10-2017 07:37 AM

HP Recommended

You are welcome.


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