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04-03-2017 05:14 AM
Product: HP 15-Bk062SA
Operating System: Microsoft Windows 10 (64-bit)
I have a HP 15-Bk062SA I bought just in january.The motherboard got damaged by water and unfortunately I do not have an accident insurance on it and the warranty does not cover water damage.Any ideas on how I can get the motherboard and keyboard replacement from HP at a cheap rate.Much appreciated urgent response.
2 REPLIES 2
04-03-2017 05:24 AM
As we have properly understood your issue you are facing issue in the harddrive warranty i would request you that in this case exchange of any sytem in physical damage is not possible to echange it i would request you to please go with the billls and warranty card to the nearest store and see waht happens there.
Nitin singh guleria
04-03-2017 05:37 AM
Thank you for your urgent response,I have already gone to the store and they said because I do not have accident insurance on it,they cannot replace it as the warranty does not cover water damage.I am looking for the motherboard spare and the keyboard so that I can take to a technician to just replace them for me.Please is this possible from HP direct?