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I understand that your computer is repeatedly refreshing the page, I am happy to help. Please post the full product number for your computer. See the following, if you need help with that information. How Do I Find My Model Number or Product Number?
I would suggest that you try a system restore if possible, and try to roll back to before the problem began.
Malygris1 I work on behalf of HP Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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