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Posts: 1
Member Since: ‎05-28-2011
Message 1 of 2 (845 Views)

my computer freezes at start up

My computer, a HP all in one running windows 7 freezes for about a minute at start up after the windows logo disappears. The screen is then black for a good minute or more then the computer will come on. What do i do to fix this?

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Posts: 46,177
Member Since: ‎09-24-2010
Message 2 of 2 (837 Views)

Re: my computer freezes at start up



Shutdown the PC.  Tap away at f10 as you start to enter the Bios Menu.  Under the Advanced or Diagnostic tab you should find the facility to run tests on the Hard Drive and Memory.  Run both tests and post back with any error meesages.


If both the above tests pass, try the following.


From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.


sfc /scannow                 ( note that there is a space between sfc and the / )


Let the process complete, then type exit and hit enter.


Next, click the Start Menu, click Computer, left click Local Disc C once to highlight it, right click Local Disc C and select Properties.  Click the Tools tab and then click the button to 'Check the Drive for Errors'.  In the following window make sure both boxes are ticked and then click Start.  Part of this process will require a restart to check the drive.






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Windows Insider MVP

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