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brown90805 Student
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need to find out how to reinstall touch screen canvas

hp 320- 1100 touch screen
Microsoft Windows 10 (64-bit)

I have the all in one hp320 and i must have deleted the touch screen canvas and i need to find out to get it back?

 

thanks

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HP Support Agent
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need to find out how to reinstall touch screen canvas

Hey there! @brown90805, Welcome to HP forums.

 

I understand that you have touchscreen issues with your PC.

 

Please try few steps recommended below.

 

As you mentioned that you need touchscreen drivers for your PC.

 

I have checked the records and unit went with windows 7 operating system preinstalled. 

HP does have drivers for windows 10 for your PC.

 

However, you can install built in windows 10 driver. Try the steps mentioned below to install the drivers.

 

In Windows, search for and open Device Manager.
Expand the Human Interface Devices heading.
The touch screen device is labeled HID-compliant touch screen, or similar. Right-click the touch screen device and select Uninstall.
Figure : Uninstall HID-compliant touch screen
Confirm the uninstallation.
Restart the computer to reinstall the touch screen driver.

 

Refer this article to further troubleshoot touchscreen issues.

 

Let me know if this works!

Cheers! :)

 

A4Apollo
I am an HP Employee

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