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Colorado70
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I purchased a HP Pro 3400 MT series computer in 2012, my issue is after the computer goes to sleep or hiberation many times when I bring it back up I've lost connectivity with my wireless network and I have to restart the computer (which takes several minutest to shut down and start back up) to reestablish the connectivity.  I'm wondering if anyone has experienced this problem and whether there is a solution.

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Sollist
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Hey,

 

There are a couple of things you may want to look at in order to resolve this issue.

 

First, bring up device manager, expand 'Network Adapters' and choose Properties. Then click on the Power Management tab. Here you will want to make sure that the option 'Allow the computer to turn off this device to save power' is unchecked.

 

If this does not resolve the issue and you know when the issue started you may also want to try a System Restore.

 

Let me know how things go! 🙂

I work for HP. - Consumer Notebook and Desktop Expert

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Level 4 Hasan_M
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Please note that when the PC goes to sleep mode, the wireless connectivity will be disconnected. You can adjust the settings in Network adapter inside Device manager so that the connectivity will not be lost. However, by doing so it will allow network adapter to wake the computer from sleep/hibernation automatically when we actually do not want to wake it up.

 

To see this option:

Go to device manager > Right click the wireless network adapter and select Properties. go to the Power Management tab and you will find the option allow to wake this computer there.

I work for HP....
........................just trying to help where I can, but not speaking on behalf of HP.

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Colorado70
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Thank you very much, your advice seems to have solved my issue.  I appreciate it.

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Colorado70
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Thank you very much, your solution to my issue is working.  I appreciate it.

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