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Honor Student
Posts: 2
Member Since: ‎12-01-2011
Message 1 of 6 (7,636 Views)

no boot disk has been detected

I just received my HP Touchsmart 520 1010t desktop.  When I turn it on, I receive the following message:

 

No boot disk has been detected or the disk has failed.

 

What do I do?

0 Kudos
Provost
Posts: 41,913
Member Since: ‎01-07-2009
Message 2 of 6 (7,633 Views)

Re: no boot disk has been detected

Welcome to the HP Forum! Smiley Happy


BrenOku wrote:

I just received my HP Touchsmart 520 1010t desktop.  When I turn it on, I receive the following message:

 

No boot disk has been detected or the disk has failed.

 

What do I do?


 

Are you able to enter the BIOS?

Is the hard disk seen by the BIOS as present?

Did you make a recovery disk set?

 

I note that your PC is pretty new and is covered by warranty. 


Kind regards,
erico

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Honor Student
Posts: 2
Member Since: ‎12-01-2011
Message 3 of 6 (7,626 Views)

Re: no boot disk has been detected

Thank you for your reply.  I was not able to get into the BIOS at all.  I finally reached tech support after being transferred a couple of times, then they apparently hung up or I lost connection.  I did get someone a half hour later and am returning the unit to HP.

 

I don't see a white star to click in order to give kudos to you.

Top Student
Posts: 3
Member Since: ‎02-26-2011
Message 4 of 6 (7,293 Views)

Re: no boot disk has been detected

[ Edited ]

Hi i just had this problem, opened the back and the hard drive wasnt even attached, very poor now its attached its working

Student
Posts: 1
Member Since: ‎04-24-2012
Message 5 of 6 (6,749 Views)

Re: no boot disk has been detected

im haveing the same problem
Student
Posts: 1
Member Since: ‎06-15-2013
Message 6 of 6 (3,759 Views)

Re: no boot disk has been detected

Exact same issue connection onto motherboard not fully in shocking qualityb
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