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05-15-2016 11:47 AM
The latest windows 10 update crashed my office 2016 and won't let me open my word documents. Does anyone have a solution for this? I have run updates on the office 2016 with no results. Here is the pop up I am getting when I try to open a document.
Microsoft Word has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
05-15-2016 07:48 PM
Smckown, welcome to the forum.
Since both products, OS and MS Office, are Microsoft's, I suggest contacting their Customer Service for help with your problem. They are the experts on their products and should be able to easily help you.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home
HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.