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catman1497
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Message 1 of 3
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p6670t will not boot

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p6670t
Microsoft Windows 7 (64-bit)

the computer went to blue screen and now canntot find the boot disk or path.  I have reset to default ion the Setup screens. When I go into Setup, I have the following boot options

CD Rom

Hard Drive Group

Floppy

Network Boot Group

 

When exiting setup screen, takes me to black screen with this message:

Reboot and select proper boot device or insert proper boot media and hit enter.

 

Takes me back to start screen with the HP hands and 5 options are the bottom

F10                   F11 which does not work

Esc                    F9 which does not work

F12

 

I tried tehm all and it just loops.  Is there a fix? 

 

One more.. I forgot to mention I have upgrade to Windows 10 Pro edition about 12-18 months ago. 

 

 

 

 

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CherylG
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Message 2 of 3
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HP Recommended

Sounds as if the hard drive has failed. Is it recogized in BIOS? 

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mdklassen
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Message 3 of 3
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>  When I go into Setup, I have the following boot options

> CD Rom

> Hard Drive Group

> Floppy

> Network Boot Group

 

Notably absent is the "Disk Drive Group".

 

Either the disk-drive has failed,

or it is not receiving electrical power,

or the "data" cable is not connected (motherboard end or disk-drive end).

 

Open the case, to check the final 2 options.

Otherwise, you need to replace the disk-drive, and reinstall Windows.

 

Or, instead of spending about $100 for a new disk-drive, put that $100 towards a brand-new computer.

Note that Microsoft will stop supporting Windows 7 in April 2020 -- just over 3 years from now.

So, at that time (or today) you will need a new computer.

 

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