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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-26-2017 03:38 AM

HP Recommended
Product: HP Pavilion P6-2410edm
Operating System: Microsoft Windows 8 (64-bit)

 

Hi I have gotten from a friend an HP Pavilion P6-2410edm desktop computer.

And she doesnot know the administrator password anymore.

Can someone help to recover that.

I use Windows 8.0 64 bits

 

Thanks in advance

2 REPLIES 2

‎03-26-2017 03:43 AM

HP Recommended

Please follow these steps and let us know once you are done:

 

 

  1. Log on to Windows by using an Administrator account that has a password that you remember. ...
  2. Click Start.
  3. Click Run.
  4. In the Open box, type “control userpasswords2″.
  5. Click Ok.
  6. Click the user account that you forgot the password for.
  7. Click Reset Password.

 

Nitin singh guleria

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‎03-26-2017 03:46 AM

HP Recommended

Hello,

 

 

Is this related to Windows login account password

or BIOS start-up password ?

 

 

* If related to Windows account password, please check this forum thread >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help...

 

 

* If related to BIOS/startup password before Windows loads

 

you will have to open the box of the PC. there are jumpers on the system board that are designed to remove BIOS and power on passwords. Search in Google for the specifications documentation on your PC. Find the document outlining the system or motherboard to locate CMOS and or password jumpers.

 

Let me know how it goes. Provide your feedback and update.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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