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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2017 09:58 AM

HP Recommended

@yuka-127

 

You said there was no COA sticker -- that's probably because this PC comes in several different versions, some with Win8.1 or Win10 preinstalled -- and in those cases, there would be no COA sticker, but instead, the product key would be embedded into the UEFI firmware on the motherboard.

 

It is also likely that your friend replaced the HP OEM version of Win8.1 with a hacked version of Win7 -- which would produce the "invalid key" error message.

 

IF you force the PC back to Win7, you will have that problem again (presuming this is a Win8.1 PC) -- as the license embedded in the PC will not work with Win7.

 

But, it will work with Win10 -- and HP does supply Win 10 drivers for this PC.  So, I would have to agree with the others regarding Win10 -- as it appears to be your best all around choice.

Good Luck



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