Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎03-02-2013
Message 1 of 2 (449 Views)

re-enroll fingerprints in Windows 8

I have a Probook 4540 with Windows 8. It now doesn't recognise my fingerprints. So I therefore can't also use HP virus protection etc. How does one re-enrol one's fingerprints given Windows 8? 


0 Kudos
Distinguished Professor
Posts: 4,755
Member Since: ‎04-26-2011
Message 2 of 2 (432 Views)

Re: re-enroll fingerprints in Windows 8

Your notebook is an Enterprise/Business model. I would recommend posting this in the HP Enterprise Support Forums for better coverage.


You can access the enterprise support forums at the following link.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation