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babs58
Level 2
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Message 1 of 2
155
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recovery media

HP Recommended
Example: Pavilion All-in-One
Microsoft Windows 10 (64-bit)

1. Why can no longer get disk to simply repair and reinstall missing drivers, etc vs having to completely reinstall OS like I could with Win 7?

 

2. Once I get this computer, only 6 weeks old, working again, I want to do AWAY with Win 10 (nightmare!) and install Win 7 64 bit. Besides backing up everything, like having to do now, is there anything special I need to do?

 

I have had it with every browser freezing up and getting "Not Responding"!! Edge, Firefox, Chrome all same lousy responses!

 

Ran antimalware, antivirus running, etc. All shows good. 

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TheOldMan
Level 15
Level 15
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Message 2 of 2
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HP Recommended

If it is your desire to install Windows 7 on this device, it would be a good idea to find all the drivers necessary before the wiping of windows 10.  Since this PC is only 6 weeks old, some of the drivers might be impossible to find.  Go into Device Manager and start looking for Windows 7 drivers for each Hardware Id listed. 


I'm not an HP employee.
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