cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
halaster1979
Level 3
39 27 1 0
Message 1 of 17
1,188
Flag Post

replacment cpu watercooler for 657398-003

HP Recommended
h9-1170
Microsoft Windows 7 (64-bit)

is  there  any  known  replacement cpu watercooler  for  657398-003,  on  the  older hp pavilion  phoenix h9 computers? i personally own  a  h9-1170.  or  should i just  try my luck  with a used one on ebay?

0 Kudos
16 REPLIES 16
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,612 3,967
Message 2 of 17
Flag Post
HP Recommended

 

@halaster1979

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.


As I understand you need information about the replacement CPU watercooler for 657398-003,

You may need to get the computer repaired via HP (the service would be free of charge if the computer is covered by the HP warranty).

 

If it's not covered, the best thing to do is to replace the part via the HP Parts Store,

You could find the part using the HP Parts Surfer: Click here


Keep me posted,

I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,

Riddle_Decipher
I am an HP Employee

0 Kudos
halaster1979
Author
Level 3
39 27 1 0
Message 3 of 17
Flag Post
HP Recommended

i was  able  to  replace the cpu watercooler fan witha  red led  foxconn one that showed up online  from the hp number on alantech: 656329-001

 

http://www.ebay.com/itm/HP-Red-LED-12VDC-92x25mm-4-Pin-FAN-New-656329-001-/331798905207?_trksid=p234...

 

 

and i was able  to  replace the system  fan and  heatsink as listed here from  alantech:  659335-001

 

 

 

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/how-do-i-replace-heatsink-of-659...

 

however i  can't  seem  to  find  any new actual cpu watercoolers. i  can  find  used ones on  ebay, and  possibly new  ones  from  a  questionable  chinese  website  that is  shut  down  until the  end  of chinese new year.  they  show  listed  stock like  60 some  pieces.

 

i am  currently out of  warranty  since  hp  wouldn't  let  me  continue  my  shipping  and  repairs  warrenty after  4 years.

 

so if you are able  to hook me with new  cpu watercooler  if i can  pay for it and  replace it  myself;   or  help get  the ball  rolling  for me  to get it replaced at an authorised hp repair place, if  i can pay for it, i'd  be interested.

0 Kudos
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,076
Message 4 of 17
Flag Post
HP Recommended

@halaster1979, thanks for the response.

 

As you mentioned you replaced the water cooler fan and heat sink on your PC.

 

However, you need the new CPU watercooler for your PC.

 

I would suggest you to get in touch with HP authorized service providers and get the part replaced.

 

HP authorized service providers are: Best, wall mart and Costco.

 

Hope this answers your query.

Cheers! 🙂

A4Apollo
I am an HP Employee

0 Kudos
halaster1979
Author
Level 3
39 27 1 0
Message 5 of 17
Flag Post
HP Recommended

can i  just  pay to have my computer sent  to the hp  repair  center and  have the 657398-003 replaced with  a  new  one without warranty?

0 Kudos
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,076
Message 6 of 17
Flag Post
HP Recommended

@halaster1979, thanks for the response.

 

As you mentioned that your unit is more than four year old, HP considers there product as obsolete after four years.

 

There will be no software or hardware support for the product.

 

So, you have to check with HP authorized service providers for service options.

 

 

Hope this helps!

Have a great day ahead! 🙂

A4Apollo
I am an HP Employee

0 Kudos
halaster1979
Author
Level 3
39 27 1 0
Message 7 of 17
Flag Post
HP Recommended

i tried calling  2 of the  3 places and they were no help at all.  how do we  date the  used  cpu watercoolers. hopefully china  will come through  for the new ones.

0 Kudos
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,076
Message 8 of 17
Flag Post
HP Recommended

@halaster1979, thanks for the response.

 

As of now we don't have much options left for your PC. 

 

I would suggest you check in third party websites for options.

 

 

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

0 Kudos
halaster1979
Author
Level 3
39 27 1 0
Message 9 of 17
Flag Post
HP Recommended

i ordered some on ebay and  received them, and i was wondering how  to date them, there is a  long code of numbers on the bottom of them.

0 Kudos
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,076
Message 10 of 17
Flag Post
HP Recommended

@halaster1979, thanks for the response.

 

I am not aware of it,  HP replaces the heat sink as complete unit, so you have to contact vendor for more information.

 

 

Have a great day ahead! 🙂 

A4Apollo
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation