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Kawesc
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Message 1 of 2
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touch screen issue

HP Recommended
27-p000nd
Microsoft Windows 10 (64-bit)

Touch screen stopped working in the right  upper corner there are ghost vinger prints which are gone after reboot but suddenly they are back.

 

Windows info says that there should be 10 touch pointys

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Kawesc

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the touchscreen is not working correctly.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2oQc2A2

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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