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Honor Student
Posts: 2
Member Since: ‎12-20-2012
Message 1 of 3 (10,254 Views)
Accepted Solution

touchsmart 310-1020 how to reset it to factory settings

I just purchased a hp 310-1020 from a friend.....i knew upon buying it that he lost the password key disk. How can I reset it back without the windows 7 adminstration code.
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Accepted Solution

Re: touchsmart 310-1020 how to reset it to factory settings

what OS is it present ?  if it is windows 8 it will have all that new dekstop view look if it will be w7 most likely

 

for w7, i do know if f11 or f10 you can press from boot up after the HP logo dispears on the touch screen but for me i would (being old timer) have a usb keyboard plugged up before restarting and you maybe able to do that from the physical keyboard

 

ok to restore it the pc restart or start and when the HP logo disappears prest f11 or f10 and hold for a few seconds

and there should be a prompt of the restore mode

 

if it has window 8, then i dont know sorry and untill i get a w8 pc and then i will know more about and sorry

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PhD Student
Posts: 1,033
Member Since: ‎11-26-2008
Message 2 of 3 (10,246 Views)

Re: touchsmart 310-1020 how to reset it to factory settings

what OS is it present ?  if it is windows 8 it will have all that new dekstop view look if it will be w7 most likely

 

for w7, i do know if f11 or f10 you can press from boot up after the HP logo dispears on the touch screen but for me i would (being old timer) have a usb keyboard plugged up before restarting and you maybe able to do that from the physical keyboard

 

ok to restore it the pc restart or start and when the HP logo disappears prest f11 or f10 and hold for a few seconds

and there should be a prompt of the restore mode

 

if it has window 8, then i dont know sorry and untill i get a w8 pc and then i will know more about and sorry

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Honor Student
Posts: 2
Member Since: ‎12-20-2012
Message 3 of 3 (10,240 Views)

Re: touchsmart 310-1020 how to reset it to factory settings

ty and i have w7 i will try now
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