cancel

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Raj001 Top Student
Top Student
6 3 0 0
Message 1 of 2
125
Flag Post
HP Recommended

unexpected shut down

HP 15-r014tu notebook PC
Microsoft Windows 7 (64-bit)

my laptop does unexpected shut downs very often, even though my fan is always on. i think it was a bad decision to get a HP laptop.  so dissapointed...

0 Kudos
1 REPLY 1
Dean
Dean
11043 11018 575 1626
Message 2 of 2
106
Flag Post
HP Recommended

unexpected shut down

 

Google-search for "download free SPECCY".

Download, install, and run SPECCY to show the temperatures of the disk-drive, the CPU, and the motherboard.

Also, it will show the speed of the fan(s).

So, if it is "overheating" that is causing problems, you'll see the numbers.

 

Have you run a RAM test?  See: http://www.memtest.org    because bad RAM can cause "unpredictable" results.

 

 

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation