Resolve Windows 10 or update issues on HP computer or printer– Click Here
my laptop does unexpected shut downs very often, even though my fan is always on. i think it was a bad decision to get a HP laptop. so dissapointed...
Google-search for "download free SPECCY".
Download, install, and run SPECCY to show the temperatures of the disk-drive, the CPU, and the motherboard.
Also, it will show the speed of the fan(s).
So, if it is "overheating" that is causing problems, you'll see the numbers.
Have you run a RAM test? See: http://www.memtest.org because bad RAM can cause "unpredictable" results.
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