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Top Student
Posts: 7
Member Since: ‎05-03-2014
Message 1 of 14 (118,423 Views)
Accepted Solution

universal serial bus ( usb ) controller driver

 I am looking for a Win 7 x64 compatible driver for my USB controller

for my hp pavilion dv6 beats audio notebook  
here is the usb id

PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04
PCI\VEN_1033&DEV_0194&SUBSYS_1658103C
PCI\VEN_1033&DEV_0194&CC_0C0330
PCI\VEN_1033&DEV_0194&CC_0C03

 

and i have an unknown device i dont know how to install the propper driver for it

id is :

ACPI\HPQ0004
*HPQ0004

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Provost
Posts: 91,317
Member Since: ‎07-13-2010
Message 2 of 14 (118,414 Views)

Re: universal serial bus ( usb ) controller driver

Top Student
Posts: 7
Member Since: ‎05-03-2014
Message 3 of 14 (118,400 Views)

Re: universal serial bus ( usb ) controller driver

thank you very much, that solved the problem but if you please i have a problem installing the vga driver, i installed it but when i go to device mannager i see a yallow label on the vga driver and an error code ( Windows has stopped this device because it has reported problems. (Code 43) )

IT IS SUPPOSED TO BE (AMD RADEON HD 7400M SERIES ).

im not sure if it is the propper driver for hp pavilion dv6 beats audio ( win 7 64 ).

note: when i boot in safe mode i see the driver installed correctly . but when i boot normaly it hase that yallow label and error code .
thank you very much for your support .

Provost
Posts: 91,317
Member Since: ‎07-13-2010
Message 4 of 14 (118,392 Views)

Re: universal serial bus ( usb ) controller driver

You're very welcome.

 

I would need to know the full model number of your dv6 to get you the right video driver and audio driver.

 

You only install the amd graphics driver for your model.  It installs both the AMD and Intel graphics drivers.

 

Never install the Intel driver by itself.

Top Student
Posts: 7
Member Since: ‎05-03-2014
Message 5 of 14 (118,366 Views)

Re: universal serial bus ( usb ) controller driver

sorry to tell you that i dont know the full model and i dont know where i can find it .. i looked all over my laptop i didnt find anything except dv6 beats audio .
do you have any sugestion ?

im also facing a problem installing the proper driver for the keyboard it is working but the second functions are not .

thank you sir .

Provost
Posts: 91,317
Member Since: ‎07-13-2010
Message 6 of 14 (118,362 Views)

Re: universal serial bus ( usb ) controller driver

[ Edited ]

Hi:

 

Please use this guide to find the product number/model number for your notebook.

 

http://support.hp.com/us-en/document/c00033108

 

I'll post the driver for the Fn keys once you provide the product # for your PC.

Top Student
Posts: 7
Member Since: ‎05-03-2014
Message 7 of 14 (118,360 Views)

Re: universal serial bus ( usb ) controller driver

this is the product number :

a6k89ea#a2n

system board id : 17f9

 

thank you for your help and support

Provost
Posts: 91,317
Member Since: ‎07-13-2010
Message 8 of 14 (118,358 Views)
Top Student
Posts: 7
Member Since: ‎05-03-2014
Message 9 of 14 (118,350 Views)

Re: universal serial bus ( usb ) controller driver

thank you sir, thank you very much. everything is working great now .

if you dont mind i have one more Q.

 

in the future how can i finde the whole drivers for my laptop. is there any page that i can finde all my laptop drivers in ?

again thank you sir .

Provost
Posts: 91,317
Member Since: ‎07-13-2010
Message 10 of 14 (118,342 Views)

Re: universal serial bus ( usb ) controller driver

Hi:

 

You can get all the drivers and software you need for your model at the link below.

 

This is the home page for the support of your notebook.

 

You can click on the user guides tab for manuals, and the driver link for drivers.

 

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lc=en&os=4063&product=5197241&softwareitem=o...

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