Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎01-08-2014
Message 1 of 2 (210 Views)

volume not working on my PC

Hello! I seem to have two different issues with my brand new HP ENVY Touchsmart..


My CyberLink YouCam and the volume on my notebook just stopped working. It was working yesterday, and I haven't had this problem before. Please help!


Thanks in advance Smiley Happy


0 Kudos
Posts: 14,461
Member Since: ‎09-02-2013
Message 2 of 2 (165 Views)

Re: volume not working on my PC

[ Edited ]

Hi Jessica89,


Welcome to the HP forum!



Thank you for your inquiry.  I will endeavor to do my best, to assist you.


I perceive that you are having an issue, with the sound and the Cyberlink You Cam software on your new computer. I am sending documentation on Webcam Troubleshooting (Windows 8) and No Sound from Speakers (Windows 8).  I hope this helps.  If you would like more help, please provide your exact model of computer and the operating system you are running. How Do I Find My Model Number or Product Number?


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation