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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2017 09:28 AM

HP Recommended
Product: HD 4310
Operating System: Microsoft Windows 10 (64-bit)

I have recently rebuilt my machine, and need to reinstall software.   I do not have a CD or DVD drive.

 

When I go to the product support page software download choices, for every version of Windows, the page informs me that there is no software available for this device.

 

Simple questIon: where can I download the Control Center software for this device?

3 REPLIES 3

‎03-23-2017 10:32 AM - edited ‎03-23-2017 10:33 AM

HP Recommended

at the following support webpage. Driver support only goes up to Windows 7.

http://support.hp.com/us-en/product/hp-hd-4310-webcam/5273433/drivers


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-24-2017 03:29 AM

HP Recommended

This was the page that I was trying to access when I posted the question.  It does not work on any of my Windows devices.

 

I assume that it detects that I am running Windows 10.  

 

I do not see the point of asking me the target operating system if the page then blocks the download!

 

In the end I opened this on one of my Android devices, downloaded the software and copied it over to the Windows device.  Not a good way of working 

 

:indifferent: :HalfEyes: :Crying:

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‎03-24-2017 04:35 AM

HP Recommended

I had no problem downloading the software. See the following image.

 

no prob.png


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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