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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-06-2016 11:26 AM

HP Recommended

I have a HP Envy 27 Beats editions. I am trying to install my printer. so where do i insert the disc

2 REPLIES 2

‎12-06-2016 11:28 AM - edited ‎12-07-2016 10:52 AM

HP Recommended

@JB75

 

To better help you we would need the exact model number or product number of your laptop/desktop???

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

 

What printer are you trying to install???

 

REO

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‎12-07-2016 09:57 AM

HP Recommended

 

 

See: http://store.hp.com/us/en/pdp/hp-envy-all-in-one---27-b025se

 

for the "specifications".  Unfortunately for you, there is no mention of a CD/DVD drive.

 

So, access the manufacturer's web-site, and download the latest software for your printer directly to your computer.

 

Or, on another computer, copy the CD (which might not contain Windows 10 device-drivers, unless it is a very new printer) to a USB memory-stick, and move the memory-stick to your computer, and install from there.

 

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