The HP Community is here for you.
01-10-2010 05:53 PM
I upgraded my windows vista pavilion to windows 7. When i try to play a dvd it asks me if i want to activate my player now. if i say yes, it takes me to a web page and promps me to download a file named hp cpc v7029 2319 hqpo 90821 02 normal. It appears ro be an update but after installing it I get the same window that asks me if i want to activate my player now. If i choose not to it does not do anything. what am I doing wrong?
01-11-2010 11:46 AM
At this point, I suggest running Windows Update. This may provide you with the necessary updates for your drive.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP Omen X; i7-6700K; 16 GB DDR4 2133; GTX 1070; 256 GB SSD M.2; Win 10 Home
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.
01-15-2010 09:40 AM
So far it doesn't look like HP has any help for folks installing windows 7 on non upgrade eligible pc's. I'm wanting to do a clean install of win7 64 bit on my pavilion ultimate d4999t vista 32 bit desktop but fear I'll lose use of blu-ray and more. I've seen other posts of folks with hp laptops and losing blu-ray.
06-17-2010 04:55 PM
I have upgraded my HP Pavilion m9150f from Vista to Win 7 64bit (as you said you want to do), and I am having the exact problem you feared... I've lost the capability to play BluRay and HP has no driver updates for it's "HP DVD Play" program that would let me play BluRay from within Windows Media Center...
It seems kinda crazy that they would not make an update for this product to Windows 7, considering the vast number of us who use our PCs for the exact reason that we need this update - WATCHING MULTIMEDIA!
If you have found any solutions to this problem, I would LOVE an answer...