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raccoonman1
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windows 10 start button and cortana not responding

Microsoft Windows 10 (64-bit)

start button and cortana do not respond at all.  i am not in front of that computer now. am at a different location . i have tried solutions from the forums and none work. when i paste the solution commands inti the command promot, it says command not recognized. my computer is a pavilion

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monkeyfish
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windows 10 start button and cortana not responding

Hi, raccoonman1!

 

What command were you previously trying to run? Do you get the Critical Error message with this issue? If so, what is the exact text of the Critical Error message? 

 

If you haven't already, try out the methods posted by PaulSey here: http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cort... as they have been known to help with the Critical Error message. 

 

I also suggest trying the methods posted by Syed here: http://answers.microsoft.com/en-us/windows/forum/windows_10-win_cortana/start-menu-and-cortana-not-w...

 

Let me know if any of these methods help.

I am a Microsoft Employee
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Level 6 aks3621
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windows 10 start button and cortana not responding

Hi, 

 

Thank you for postying your concern, could you try this -

 

  • Right click on START BUTTON and choose - COMMAND PROMPT(ADMIN)
  • Type- POWERSHELL
  • Hit enter.
  • Paste-    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  • Hit Enter.

let that run and after that try hitting start button. It should hopefully work.

 

Although I work for HP but I'm speaking for myself.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!
Regards
Aks3621

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raccoonman1
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windows 10 start button and cortana not responding

These are "old" solutions now. i tried them. were rejected by command prompt

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raccoonman1
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windows 10 start button and cortana not responding

tried it already.  didnt work. can't any "experts" come up with simething new?

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Level 6 aks3621
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windows 10 start button and cortana not responding

Hi,

I would suggest a clean install if that didn't help u already. Try this to access the settings in windows menu-

  • Open run window
  • type- Explorer.exeshell:AppsFolder\Windows.ImmersiveControlPanel_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel
  • On the screen that would pop up after pasting above command in run window,
  • Select UPDATE AND SECURITY
  • Select GO BACK TO WINDOWS 8 (Or the previous operating system).

However this would work only if you would have upgraded to windows 10 within 30 days , if not  we will have to do a recovery on the unit. Write us back so we can help u further if required

 

Although I work for HP but I'm speaking for myself.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!
Regards
Aks3621

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raccoonman1
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windows 10 start button and cortana not responding

Spoiler
 

how can i find a run window if start buttun won't respond? did you mean command prompt?

 

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