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CAC2
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windows 10 update

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HP 110-210 desktop PC
Microsoft Windows 10 (64-bit)

Windows 10 was OK but now PC cannot accept Windows updates. Takes several attempts and finally I got msg saying "Restoring your previous version of Windows"

Please, help!

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WAWood
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@CAC2

 

Hello;

Allow me to welcome you to the HP forums!

 

When you say is is returning to a "previous version of Windows", is that still Win10, or is it a prior OS?

 

And, please provide the version of Win10 you are running right now.  If you don't know that, open a command window and enter "winver" (without the quotes).


We can proceed when you provide the information.

Thanks

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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CAC2
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My version of Windows is : 1607

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