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donttrymeman
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hp pavillon p6000 series, mode
Microsoft Windows 7 (32-bit)
When trying to log on after I start the computer. It says the password is not valid. And it is being typed correctly, we've tried several times. We have tried to restore the computer, but it still isnt letting us get past the log in screen. Please help
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donttrymeman
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It is saying that the username service has failed to log you in
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Hi 

 

   Does your machine say " User Profile Service Failed to logon , User Profile Cannot be loaded " ?? 

 

             Checkurtech

 

 

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   Hi 

        If the above message is the problem follow the steps below Carefully ...

 

    

  THIS IS A REGISTRY TWEAK  AND IS ADVANCED  IF YOUR NOT COMFORTABLE PLEASE DONT TRY THIS ... 

 

     Boot into safe mode ( tapping F8 at startup ) once your safe mode desktop has loaded  click the start key , in the search bar type  regedit   hit enter   .  Double left click HKEY_LOCAL_MACHINE  next double left click SOFTWARE    scroll down to  MICROSOFT  double left click  MICROSOFT  scroll down to WINDOWS NT double left click WINDOWS NT  , scroll down to PROFILE LIST  double click PROFILE  LIST  ,,,, Inside Profile list you will see two long script files  like  S-1-5-21-32778......   one script will  have .BAK at the end of the script . Right click the file that does not have .BAK at the end and click rename . Next at the end of the script type .BA   highlight the .BAK file and right click it and click rename . Remove the .BAK part of the file , Next highlight the .BA file again Right click  and rename and add K to the .BA so it reads .BAK .   The long script without .BAK at the end will need to be highlighted again on the right pane you will see REF COUNT  double click REF COUNT and you will see a number in a box make sure the number is 0 ( ZERO ) if not change it to ZERO 0  click OK . Next and lastly double click STATE and again change the number to 0 ( ZERO ) ... Close regedit and restart your machine and you will now be able to boot and load the Administrator account once more .   Hope this helps

 

                              You can also follow a step by step tutorial at this link 

 

                  https://www.youtube.com/watch?v=vEyxD6ZG-jI

 

                                                     Checkurtech

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donttrymeman
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It deleted all my pictures and documents

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Hi 

 

 Have you tried a system restore to an earlier time before your issues started ?

  You can do it within or outside of Windows.  Type system Restore into the search bar and restore your system to a point in time before your problems started . Can I just add that the procedure to correct the corrupt User profile would not have deleted or adjusted your personal files in  anyway shape or form  .

 

                          Checkurtech

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