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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Re: Elite X3 will not update OS or Apps
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08-11-2017 06:05 AM
I have recently purchased my Elite X3 and am having trouble getting updates, and downloading apps. The error message I get when trying to load updates is "We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re connected to the Internet.". Obviously I'm connected to the internet otherwise you wouldn't be able to read this.
I can only get updates if I change ISP, say by logging on to a family members WiFi. at their house. Then I connect immediately and get updates. However, when I return home I can still get updates and access the store via my own ISP for about 12 hours and then I get the "We couldn't connect...." error message again.
Please can anyone offer any advice.
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Accepted Solutions
08-30-2017 05:11 AM
I hope that this will work for you too.
08-30-2017 05:11 AM
I hope that this will work for you too.
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