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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-09-2017 11:37 PM

HP Recommended
Product: HP ELITE X3
Operating System: Microsoft Windows 10 (32-bit)

HOW DO I REPLACE THE HP ELITE X3 CRACKED SCREEN IN NIGERIA

 

THE HP SOLUTION CENTER IN NIGERIA, THAT IS, ENSURE SOLUTIONS, REFUSES TO ORDER REPLACEMENT PARTS SAYING ''THE PRODUCTS'' HAS REACHED THE END OF ITS LIFE CYCLE. BUT I STILL HAVE TWO MONTHS WARRANTY ON IT.

 

WHICH HP CENTER  IN THE UNITED STATES CAN I COURIER IT FOR THE REPLACEMENT SCREEN AND HOW DO I PAY FOR IT

2 REPLIES 2

‎11-10-2017 08:55 PM

HP Recommended

@AROSDG

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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‎12-08-2017 01:14 AM

HP Recommended
Morning ,pls I have hp elite x3 as a gift but it only showing storage. I cant make call or see my missed call but I can receive call. Please what can I do
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